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Online Services

Guidance on how to have a video consultation with your GP or Nurseonline consutations      Ask reception a question         Ask my doctor a question

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

NHS AppTry the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use on line services through Patient Access or Evergreen for example you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter
Summary Care RecordAccess your Summary Care Record

Welcome to Whitley Road Medical Centre

Online Consultations

The doctors and staff at Whitley Road Medical Centre in Manchester are proud to offer the highest standard of patient-centred healthcare.  We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

We welcome all new patients to the practice and do not discriminate against patients on the grounds of age, race, religion or sexual orientation.

If you wish to register with the practice and you live within our practice area, please bring your previous medical card or alternatively bring in two forms of identification and complete a new patient registration form at reception.

New patients are invited to complete a questionnaire about health and lifestyle.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu at the bottom of the page. Please have a look around and do send us some feedback if you like.

CORONA VIRUS INFORMATION - please note we are encouraging patients to use online and telephone options to make contact with us during this time

NEWS - WE ARE ONLY OFFERING APPOINTMENTS TO PATIENTS WHO HAVE BEEN SPOKEN TO BY A GP OR A NURSE. OUR OPEN ACCESS SURGERY IS CLOSED. 

WE BE ABLE TO DO MOST THINGS WITH YOU OVER THE TELEPHONE OR BY VIDEO LINK.

IF YOU DO NEED TO COME INTO SURGERY WE WILL GIVE YOU A SPECIFIC TIME TO COME.

WE WILL ENCOURAGE YOU TO COME FOR VACCINES AND IMMUNISATIONS , ESPECIALLY WITH YOUR CHILDREN AND PLEASE REMEMBER TO MAKE CONTACT IF YOU ARE DUE ROUTINE INJECTIONS, BLOOD TESTS, SCREENING AND HEALTH CHECKS. WE WILL ADVISE YOU INDIVIDUALLY.

PLEASE BEAR WITH US AT THIS TIME - WE ARE IMPLEMENTING PUBLIC HEALTH ADVICE TO KEEP EVERYONE SAFE 

Change in rules regarding face coverings

It was announced yesterday that from July 24th 2020 everyone is required to wear a face covering when entering a shop or business. This is in addition to wearing one on Public Transport which has been mandatory for some time now. If you feel you are unable to wear a mask for auditory/sensory/breathing reasons, please visit www.keepsafe.org.uk/mask and download an exemption card for you to show if asked why you are not wearing one.
Please note, it is NOT the responsibility or the role of the Surgery to issue anyone with an exemption letter or certificate. Please visit the website above for more information.

MORE INFORMATION:

Symptoms to look out for:

  • Cough
  • Runny nose
  • Sore throat
  • Fever
  • Difficulty breathing

If you are concerned that you may have been exposed or feel you have become infected with the novel coronavirus and feel unwell with breathing problems and have a fever:

Stay indoors and avoid contact with other people as you would with other flu viruses; and call NHS 111 to inform them of your symptoms

For further information:

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public?gclid=EAIaIQobChMIheXdxK7J5wIVhbHtCh3vGAH4EAAYASAAEgImZfD_BwE#advice-for-travellers

https://www.gov.uk/government/publications/covid-19-specified-countries-and-areas/covid-19-specified-countries-and-areas-with-implications-for-returning-travellers-or-visitors-arriving-in-the-uk

Updated information:

Important information about the coronavirus (COVID-19)

The NHS in Manchester and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of coronavirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on

www.nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

• you think you might have coronavirus;

• you've been in close contact with someone with coronavirus.

 Do not go to a GP surgery, pharmacy or hospital. Use the online portal: https://www.nhs.uk/conditions/coronavirus-covid-19

or Call 111 if you need to speak to someone

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

• Avoid touching your eyes, nose and mouth with unwashed hands.

• Avoid close contact with people who are unwell.

(Site updated 24/07/2020)

Contact Details

Whitley Road Medical Centre

Contact Telephone

0161 205 4407
0161 336 5958
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website