Whitley Road Medical Centre, 1 Whitley Road, Collyhurst, Manchester, M40 7QHTel: 0161 205 4407
You don't always need to see a Doctor if you have a minor condition.
Visit our Minor Illness page to access advice.
Did you know you can request your repeat prescription online?
The easiest, safest and quickest way to order your repeat prescription is online. There is no need to make a phone call or visit us; instead computer, smartphone or tablet users can request repeat prescriptions anywhere – 24 hours a day, seven days a week. You can also check what medication you should be taking and when.
If you are not already registered for GP online services please let a member of the practice team know you would like to use this service.
When you first register it is important to make an appointment to see the Doctor for him or her to consult with you regarding your health and to set up your repeat prescription. Once you have had this initial appointment, repeat prescriptions may be requested IN WRITING, preferably using the request slip attached to your last prescription and ticking the items you require. They will be ready for collection 2 working days after they are requested. Prescriptions requested on Friday will be ready for collection on Monday afternoon. Please note: we do not accept prescription requests by telephone
Why not try our online prescription request service. Simply log in using the prescription page, complete your details and request your repeat items.
Please note that the online line service is purely for repeat items and you will NOT be able to request ad hoc prescription items. Your Dr will need to see you on a regular basis to review and update your repeat prescriptions.
If you are housebound most Pharmacies will arrange to order and collect your repeat prescriptions. Please contact your local Pharmacy and they will arrange this service for you.
If you prefer to have your prescriptions sent to you, please give us a stamped, self-addressed envelope when you request your prescription. Expired items are highlighted on the request slip of your prescription and you must attend to see the Doctor for repeat medication.
If you have any questions or worries about your prescription, please discuss them with your Doctor.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
The current prescription charge is £9.00 per item (£16.80 per pair of elastic hosiery).
A three monthly PPC is £29.10 and could save you money if you need more than three prescribed items in three months.
A 12-month certificate is £104.00 and could save you money if you need more than 12 prescribed items in a year.
PPCs are available by 10 monthly direct debit instalment payments. The prescription prepayment certificates allow anyone to obtain all the prescriptions they need for £2 per week.
Dental services helpline – 0300 330 1348
NHS Low Income Scheme helpline – 0300 330 1343
Prescription services helpline – 0300 330 1349
Queries about medical exemption certificates – 0300 330 1341
Queries about prescription prepayment certificates (PPCs) – 0300 330 1341
Queries about tax credit certificates – 0300 330 1347
Call 0300 123 0849 to order a paper copy of the HC12, HC5 and HC1 (SC) forms
There is further information about prescription exemptions and fees on the NHS website
We have set up a service which enables you to order your REPEAT prescriptions online. You will not be able to order other medication which is not a repeat medication but you can send us a message to request something on line too. This request will then be looked at by a Doctor before it is authorised.
Please remember, if you are on medication which requires a review by the Doctor, there will be occasions when you will not be able to have a prescription immediately. Our staff will not be allowed by the Doctor to issue it and you will need to make an appointment to come in and see a Doctor.
Simply register on the following website. You will then need to come into surgery to obtain your log in details and password.
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